RJ
Rey Johnson
Sep 26, 2026
EDIT
Store manager was absolutely fantastic, she made me a new order, which was perfect. Food quality was 1000x better, and the order was perfect. If you want quality, go when Rhonda is on shift!
So, this was the first time this has happened here, but nonetheless an infuriating experience. I've been burned a few times before, so I always check the bag. I ordered the 20 piece boneless meal deal. Got the notification my order was ready, came in and picked up my completed order, sealed with the sticker. I take it out to my truck to check that everything is in there, and low and behold, FIFTEEN of my TWENTY wings, were not on the bag! 75% of my order was non-existent. Extra condiments, napkins, cutlery, even a side I can understand. But most of my main order, which was printed on the bag, and in my digital receipt, clearly stated the amount of wings, was NOT THERE. I came back inside and told them it was missing, no apology, no courtesy, just an offer to remake them. Had I not checked, I'd have gone home without 75% of my order. This is unacceptable. Severely disappointed. You don't just "forget" an entire order.