The UPS Store

Reseñas

• JT

  Jerrie Tacia

  Sep 17, 2026
  5.0
  Franklin Plaza, Franklin NC. Great customer service service. Took the time to research the best address to assure delivery to the kids’ college and that it will make it to their dorms. Will definitely use this location again. The gentleman represented his business well !
• CE

  Cheryl Evitt

  Sep 12, 2026
  5.0
  The staff was Very helpful and courteous. Will definitely use them for all my shipping needs.
• BB

  barb

  Aug 21, 2026
  5.0
  Just dropped off an assortment of packages (returns, new shipment, etc). Service was friendly, prompt and focused !!! Kudos to the team/owner.
• RS

  rusty t shackleford

  Aug 21, 2026
  5.0
  Chris at the Franklin NC UPS Store is very helpful, friendly and professional. I think he deserves a pay raise because lately I seen him doing a awesome job running that store solo! Even if you have a complex order Chris is cool and calm 😎 Thanks!!!!
• ST

  Stephen Tison

  Aug 20, 2026
  1.0
  I waited like everyone else in line. This gentleman, Chris, started waiting on me and some woman walked up carrying a tiny dog. She spoke to Chris while he was trying to help me and he then proceeded to walk off and came around the counter, hugged this woman and then stepped outside to talk with her for at least 3 minutes. Because this was NOT how myself or others are normally treated, I aksed what was going on to the "replacement" employee that walked up to finish helping me, and he said that Chris had an emergency that he needed to go pick his kids up. I'm not denying him having an emergency, but it must not have been that big of an emergency with him standing outside talking with this woman. Plus, he did NOT receive any calls between the time that he asked to help me and me getting to the counter. Then, when one of the other employees said something to him about it when he walked in, he looked at me and told the other employee that "If I didn't like it, that I could go somewhere else." If that has become the attitude of the hirees here, something needs to be revamped.