Advance Auto Parts

Reseñas

• CK

  Carmen Ketchum

  Apr 11, 2026
  5.0
  Ms. Candice at Advance on Eastern Blvd exudes nothing but excellent customer service. She is knowledgeable, always willing to help, the most genuinely friendly representative of a company that I have experienced in Fayetteville. Most business representatives would point you to an isle where the item you need is, but not Ms. Candice, she just hops out from behind the counter and goes to grab what you’re needing to purchase. She is a true business and customer driven asset to Advance Autoparts.
• SH

  Shaun Hammond

  Mar 1, 2026
  5.0
  Great service
• GG

  GrapeApe

  Jan 17, 2026
  5.0
  Great customer service
• TL

  Tina L.

  Jan 11, 2026
  5.0
  I had an outstanding experience at Advance Auto Parts on Raeford Road, thanks to Cheyenne. I came in on a Saturday evening looking for parts for my 2008 Jeep Grand Cherokee, and she greeted me immediately as I walked through the door. I needed coolant, replacement filters, and oil, and Cheyenne took the time to ask the right questions to make sure I was getting exactly what I needed. She never made me feel rushed — in fact, she encouraged me to take my time and even allowed me to do some research on my phone while I was there. That alone made the experience feel comfortable and stress-free. I had to leave my battery to be charged and returned the next day to pick it up, along with needing a water pump for the same vehicle. Even though I didn’t have all the information, Cheyenne went above and beyond. She pulled up my Advance Auto Parts account, reviewed my previous purchases, used my VIN number, and filled in all the missing details to ensure I received the correct water pump. She also reminded me about available coupons (which I had completely forgotten) and explained how they worked, saving me money. She was extremely attentive the entire time, never once making me feel rushed — which is something I truly appreciated, as that’s not always the case in public service settings. Before I left, she made sure I understood my warranties, reassured me that I could come back with any questions, and even carried my battery outside and safely placed it in the trunk of my vehicle. I was extremely satisfied with the level of care and customer service Cheyenne provided. I honestly wish this type of service existed everywhere. She is truly a gem and a major asset to Advance Auto Parts.