DJ
Doris Jones
Jul 24, 2026
I just called to ask a question of one of the employee's, and she was very rude to me. This is the location in Ellenboro, North Carolina, 28040
And you need to check on your employee's because they are very rude and have no idea what they're doing, and to preface that they are running an establishment without anybody being in charge.No management, nothing.I have been in restaurant management for years and I know that you cannot do that
RW
Rih Warlick
Jul 12, 2026
Disrespectful, immature young teens, needs someone mature in there.
awful experiences at one of at this locations. I went in there at 8:20 with my fiance and brother to use some coupons we had received in the mail. It was a foot long for 6.99 and 2 footings for 12.99. We were NOT combining coupons. I went to pay for mine and we were having trouble scanning. A younger girl was working the register and could not figure out how to work the scanner. My fiance had to suggest options for it working and the girl just shrugged it off every time and it took at least 5-10 mins for me just to pay for the 6.99 sub.
My brother and fiance went to pay for their 12.99 subs which was a CBR and a cheese Philly which were included in the coupon. And the girls scanned it ONE time and said it was invalid. They never tried it again or offer any suggestions and instead were giggling over something happening in the back while we were standing there. While we had been standing there for clearly 30-40 mins just trying to pay for what we thought for a quick meal.
I then asked why it wasn’t working which they responded they have no idea and we can either pay full price or get out. Which was absolutely ridiculous and very rude. Here we are trying to pay 12.99 for TWO subs and they are telling us full price for the subs. My brother then suggested for them to ring up one sub since it was the full price of the coupon. They pondered and then said no. They used several cuss words during this whole interaction as well. I asked several times can I just do a refund and said which they told me no.
I then asked for a manager which they said they did not have one on duty. Eventually they called someone and said he would be 5 mins which turned into about 15 minutes. The manager did not address the situation gave me my refund and that was it. The girls went on to keep cussing as we were leaving the store.
I have never had any problems with this location before. But I should not have had to wait over an HOUR just to get a refund that was absolutely insane. I will not be returning to this location. I am very disappointed in this service at this location.
CU
Colored Uniquely
Jul 2, 2026
Little girl inside refused to serve us when we arrived 10 minutes before close. Door was locked for over 10 minutes.
BC
Barbara Champion
Jun 13, 2026
They had three people working there. Well two people working and a manager standing there shaking her head while the other two made sandwiches with a room full of people waiting to place orders. One worker was making call in orders and one worker trying to make sandwiches so fast she was slinging mayonnaise everywhere including on the glass shield. All the vegetables were mixed in with each other. The sandwich counter where they make the sandwich was covered with food AND SHE WAS USING A KNIFE WITH MAYONNAISE ON IT TO CUT THE BREAD OPEN. (NOT EVERYONE EATS MAYONNAISE)Now I’m guessing they girl was training and someone ordered 5 sandwiches so she was trying to hurry but the manager just stood there shaking her head at her and didn’t say a word to teach her what she was doing wrong and didn’t even offer to help her with all those people waiting. And just a heads up… the short dude making sandwiches leans over your sandwich with his hair hanging down OVER THE SIDES OF HIS HAT!! I personally prefer my sandwiches WITHOUT LITTLE CURLY BLACK HAIRS ON IT SO WE LEFT WITHOUT ORDERING ANYTHING AND DECIDING TO EAT SOMETHING OTHER THAN SUBWAY!!