AS
Anastasia Slater
Sep 24, 2026
Twice i have been there in the past month. Each time, ice machine broken, employee scopping out if what looks to be someones personal cooler. Things break, I get it..but this last visit the ice and fountain drink machine were broken, so its clear this store is neglected. Then I ordered the steak and avacado sub. Lettuce and avacado were rotten. Brown and smelled bad. I asked the employee to please remake it. She said she had to call her manager first....? Okay...so I sat there and waited for her to call and get "approval". She remade my sub and while doing so, she coughed on my sub..I do not believe she did it intentionally but I kindly told her I couldnt eat that and please at this point just give me a refund. She said she couldnt do refunds and would have to talk to her manager. Again I waited. I even asked if I could speak to her manager..nope. manager isnt available..even though she was. So I left, no lunch, no refund & a manager who is too busy to speak to a customer and a poor young teenager girl left to run the restaurant alone who doesnt have a clue nor ANY authority to do anything or fix anything other than making sandwiches. I will not be returning to this location and believe me it takes a lot for me to complain anywhere. Ive worked food service for years so its not something I take lightly leaving a bad review. This store is on its way out.
JS
Jennifer Swallie
Sep 14, 2026
Last few times I have been in this location they are out of most vegetables or they look gross especially the tomatoes they are translucent and mushy. Staff has changed recently and not as friendly.
GS
Garrett Small
Aug 25, 2026
Friendly staff but they have nothing, it’s like corporate doesn’t care about this shop, understaffed, no ice, no fresh mozzarella like what?!?
SM
Shannon Maloney
Aug 21, 2026
Do not go here. Management will not fix the ice machine, you won’t get a printed receipt so you won’t be able to get a refund when the soda machine doesn’t have carbonation. They won’t tell you it’s broke either but will let you purchase it. Go to the subway in Lewisville or other side of Clemmons. Not this location.
They give you old dry meatballs with no sauce, no receipt. You have to ask for a receipt. They hardly put any turkey on the sandwiches. They provide better service and bigger sandwiches to different people….. depending on your ethnicity. I won’t be back. I’ve been a few times, gave them a few chances but I’m done!