My order came partially unwrapped and it was delivery.
AA
Amiga
Dec 27, 2025
5.0
Good stuff!!
CM
Coleman Marion
Jul 21, 2020
1.0
Everyone has a bad day...one of the worst sub sandwiches l have ever had. They are usually pretty good.
MC
Mark Cain
Jun 1, 2020
1.0
I've been a fan of subway for many years, and still enjoy their sandwiches. However my recent experience with their app and refusal to credit my account for an order I never received has me rethinking my opinion of the brand.
Long story short, I purchased and paid for my order using the subway app. The confirmation email stated my order would be ready at 7:20. I arrived at the store by 7:15, and the door was locked. I flagged down an employee who told me they closed at 7 and he "didn't accept my order."
I was irritated but understand things are crazy with the pandemic rules. I assumed my card wouldn't be charged. I was wrong. It was charged.
No worries... I'll just dispute it with my card and I'm sure they will take care of it. Wrong again. PayPal told me they contacted the merchant and the dispute was "not decided in my favor". I appealed with as much detail as possible... Again subway refused to give me a refund for an order I paid for and never received. I'm on my second appeal but I'm not holding much hope for a positive outcome.
They don't value customers very much if they are willing to lose them over $8.85....
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