The UPS Store

Reviews

• MM

  Majin Manandhar

  Jun 5, 2026
  1.0
  I'd recommend to go to this store if you want to pay a lot of money for no reason. Thats all I gotta say. Went there twice, regretted twice.
• RB

  Robert Bohanon

  May 23, 2026
  5.0
  The absolute BEST customer service in town! 👏 👏
• KD

  Kimberly Dawson

  May 7, 2026
  5.0
  Every single time I come in this store the people working here are so friendly, so helpful and they appear to work as a great team. You never wait in line more than a minute, before someone from the back comes up and opens another line! They seem genuinely happy to assist you. And they are very patient with senior customers who may not understand technology very well… but they take the time to help them open the apps on their phones, and walked them through the whole process.
• EM

  Esmeralda Matias

  Apr 6, 2026
  1.0
  I shipped a package valued at $800 from The UPS Store in Clayton, NC, which was returned to the store due to an incomplete delivery address. The tracking number clearly shows it arrived at the store, and staff initially confirmed it was received. Despite multiple visits, leaving my contact information, and sending repeated emails, the package was never located. I received no follow-up or meaningful assistance. Efforts to resolve the matter with store management have been unsuccessful, and I have had to escalate the situation to the Better Business Bureau and corporate headquarters. While I appreciate any input from staff, this experience has been extremely frustrating, and the handling of my shipment reflects significant carelessness. I cannot recommend this location for reliable shipping services.
• KP

  Kamlesh Patel

  Mar 21, 2026
  5.0
  I had a really good experience at UPS store 4727. I went in for notary and printing, and everything was handled quickly and without any hassle. The staff was friendly and easy to work with, and they made the notary process feel simple instead of stressful. The printing also turned out great—good quality and done pretty fast. Overall, it was just an easy, smooth visit. I’d definitely go back if I need notary or print services again.