Wingstop

Reviews

• RW

  Raquisha Weathers

  5 days ago
  1.0
  This is my neighborhood Wingstop that I visit on a regular and it has always been my favorite but as of lately the customer service is so bad I’m not sure what’s going on there . I had an issue with the rude manager today AND last Friday the ladies looked and snickered at me literally talking about me as if I couldn’t hear them . Manager refused me a refund after them misunderstanding my order and today is my last straw by being told I can’t be sold a side of parmesan cheese … like really ? I eat Wingstop like 3-4 times a week and I buy parm always they need to get it together
• KK

  KD

  May 21, 2026
  5.0
  Ms. Helen was a delight and was very thorough with my big order. She up-selled me and told me about the new LTO too. I dont frequent WS enough but I really appreciated her service.
• AS

  Alesia Smyre

  May 14, 2026
  1.0
  Extremely rude and distasteful manager. Very unprofessional and not helpful at all. I will never spend money at any wing stop location again because of who they decide to let run stores. Get these ratchet and rude people out of your stores. You are losing business and credibility as a restaurant each day you allow these locations to be run this way. I ordered wings and chicken tenders with ranch and even paid for an extra ranch via door dash. When I received my order there was no ranch at all. Who wants wings with no ranch or sauce??? I called the store and asked for them to remake my order tomorrow so I could actually enjoy it with everything I paid for including sauces and the manager said “don’t you have ranch at home”. Why would I order extra ranch if I was going to use ranch I have at home. Either way, that’s not how you handle customers! That was very rude and it actually seemed like she was trying to show off or make some sort of joke to the other workers. Find better managers because this location could really use it. I’m clearly not the only one that has had issues here.
• DR

  Diego Ruiz

  May 8, 2026
  1.0
  Late at night they tell food delivery drivers order has been picked up so they keep the food for themselves. They told 3 of us the same thing back to back.
• RR

  Rie

  Apr 17, 2026
  1.0
  I’m actually annoyed writing this because I should have just listened to the reviews and went somewhere else. I’ve had Wingstop plenty of times from other locations, so I already know what it’s supposed to taste like. This was not it. The wings and fries tasted like they’d been sitting there way too long. Not fresh at all. It honestly tasted like leftovers before I even left the store. The portion sizes were also weak, especially the fries. Like you’re already giving me food that doesn’t taste fresh, and then barely filling the container too? Come on. What really makes this worse is that this wasn’t just some random stop for me. I actually hadn’t had Wingstop in a long time and decided to come back today, and this is what I get. Super disappointing. And after going back and reading the reviews again, yeah… everyone else was right. So if you’re thinking about coming here and you’re reading reviews first, do yourself a favor and listen. I didn’t, and I definitely regret it. This location needs to get it together because this is not it. ****************** Updating my review after the owner response. I tried to follow the link that was provided, and it just takes you to a basic survey where you’re expected to repeat everything you already said. That’s not really a resolution. Also, there’s no way to directly reply to their comment, so I’m adding this here because I want to be clear for anyone reading. It looks like they’re being responsive and trying to fix things, but in reality, you’re just being redirected to a generic form. I already took the time to leave a detailed review explaining exactly what went wrong. Being sent to retype it all into a survey doesn’t feel like anyone is actually addressing the issue. So I guess my question is, are you actually trying to make this right for customers, or is this just a standard copy and paste response? Because right now it doesn’t feel like there’s any real effort to fix what happened.