Be wary of Emely. She will charge you for things you don't need. I went in to inquire about phone prices, and I went directly to the sales associate to ask as she wasnt busy. I had a Motorola and I liked it so I ask about the prices of those. She takes a min and quotes me a couple. Not too cheap, not too expensive(for me) and I make a purchase, trusting Emely. She goes to get my phone and I browse..... and see the price they are charging for the phone I bought as I was looking around, it was cheaper than what she charged me, so of course I am inquisitive about why. She goes on about cricket adding things to the final bill like activation. Yes, she is right..... also, in that minute that she initially quoted me a phone, she added an extra wall charger in there that I didn't need to buy. She thought since I didn't initially look at the price she could add a lil somin in there for her commission. And then when I asked her if I had to buy that she snapped that I could just return it and go to another cricket store. I would have, but she knew it wasn't a full refund. They would still hold the activation fee and some. And guess what the receipt conveniently says that you can't return accessories. So she made a few extra bucks and a bad review. Good on her
Aracely and Maria are ABSOLUTELY PHENOMENAL! From the time I walked in, they greeted me professionally, made sure all my questions were answered, and were extremely patient with me. Their customer service and eagerness to resolve all my concerns should not go unnoticed! They treated me as if I were their best friend or family member. This service is not often granted these days, so they should be recognized from the highest level of authority within your company. Thank you ladies for making my day special, but most all, for SETTING THE BAR!
MC
Manuel Chávez
Jul 23, 2022
Muy bien servicio de cliente! Me encantó el servicio que me dieron 😁
The gentleman at the desk was very unprofessional. He waited until he had customers in the store to restart the system. And while waiting for him to do that, he was ordering food while we were waiting, then he told me if I didn't like it, I can go pay online. He was very rude. Also, the place was filthy. Never again will I return to that location!
MF
Maureen Franco
Oct 15, 2021
I have never been to cricket