TG
Tivo Gonzales
Jul 12, 2026
Absolutely awful service, when I got my order no one had told me the bread I wanted was not in stock, but it’s not the end of the world, so I try my sandwich. When I try the sandwich it has barely any meat on it at all, as seen in the pictures, and I paid $12 for it. But it’s okay mistakes happen. My girlfriend takes her sub out, again wrong bread, but upon further inspection, it is missing bacon completely which was supposed to be included, picture below. We understand mistakes happen, so we go back inside and ask if we could get a refund because I’m just not in the mood for a sandwich after this. The lady laughs in our face and says no refunds. We ask why, and she makes some sort of grunt and gives no explaination. My girlfriend says that is not a good answer and the worker responds, “I don’t care.” So I then start telling her what is wrong with the sandwich and how there are ingredients missing from what we paid for, and she interrupts me entirely and laughs smugly. Absolutely awful customer experience, stingy and cheap with products, which I’ve been to other locations, I know this is definitely not the right amount. The manager or lead on duty needs to be addressed asap it’s laughable that this person still has a job with their attitude. Please address this ASAP.