Cricket Wireless Authorized Retailer

Reseñas

• NW

  nikki wilbanks

  May 28, 2026
  1.0
  Came into the Brevard Cricket Wireless store ready to buy TWO new phones and expected basic customer service. The employee was helping another customer, which was understandable at first, but after telling him what we needed, we were completely ignored for 27 minutes while he sat on hold picking at his fingers. I politely asked if he could at least start our purchase while waiting on hold since we already knew what phones we wanted. Instead of helping, he became rude, called me names, refused service, and would not apologize. Absolutely unacceptable behavior from someone representing a business. We walked in ready to spend money and walked out shocked at how disrespectful and unprofessional the experience was. If you want decent customer service, I would avoid this location entirely.
• JW

  Jeff Wilbanks

  May 28, 2026
  1.0
  I asked the very overweight guy behind the counter if he could do more than one thing at at time. Since he had been on hold for 20 mins. He called me rude and consisending. Very nice all I wanted was to buy a new phone. Imagine how they treat existing customers.
• GP

  Gracie Palmer

  Mar 27, 2024
  1.0
  I have had my phone since July of last year and I have been trying to just unlock it so I can use straight talk instead they are no help what so ever I went to the store they helped me none at all I called and they were even more no help this is not somewhere I will be going back to and never tell anyone to ever use them