The UPS Store

Reseñas

• KK

  Kariña

  Jun 23, 2026
  5.0
  Super nice and helpful.
• SS

  Scott Sells

  Jun 9, 2026
  1.0
  I’ve been coming to this UPS Store in Livingston for nearly 20 years and used to tell people it had some of the best customer service around. Sadly, that has changed. When I came in today, the staff seemed irritated that I was even there. The whole experience felt cold and unwelcoming. The final straw was needing a small amount of packing tape for a box. For years, this store would help with something simple like that without hesitation. Today I was told I had to buy tape. I understand businesses have costs, and policies may change. But good customer service is about tone, helpfulness, and making loyal customers feel valued. This store used to do that exceptionally well. Today, it felt like the opposite. I hope the new ownership or management takes this seriously, because this once-great store has really declined. “It’s not just the tape — it’s the horrible tone.”
• RB

  Robert Buchanan

  May 27, 2026
  5.0
  Friendly staff and helpful with all the shipping needs
• BB

  b b

  Aug 29, 2023
  5.0
  Jess was really nice and helped me with everything I needed. She’s the best!
• SF

  Sean Fritz

  Oct 16, 2018
  5.0
  Friendly and attractive employees. :)