Miserably rude and snide customer service associates. If good customer service means having snarky attitude with less than pleasant response when asked a simple plan related question then this is your spot. I e had a bad experience the past two visits now and although I've been with cricket for 7+ years now I'm considering switching due to the fact I can pay less and receive far better customer service with a company that will at least pretend to want my service. Sorry guys but if you hate your job don't take it out on others just get a different one! 🤔
JJ
John Johnson
Feb 19, 2021
4.0
Love the service n company but if it's the last half hour of your shift n the phone rings in the store you answer it not just let it ring n close the doors when there are paying customers tht still need to pay there bills. This just happened to me today at 6:30 I have called 5 times n no answer
CS
Cami-Michelle Schulz
Dec 1, 2019
5.0
People are knowledgeable and super nice. Always go the extra for anyone who comes in the door.
PL
Philip Lyon
Oct 30, 2017
3.0
Been with Cricket over 1 year. I enjoy their service, and relish being a customer. Sean and a few of the other employees are outstanding! However, there are a few raunchy salesmen that stink up the place. Upon entering the store I can't even look at the ground without these dudes begging and yipping at your heels,like a puppy dog..they are swindlers who only care about their dollar, and not a cent about the product they sell you. Unfortunately, due to this I will likely never buy a phone in this store again...Ill Still get my service through Cricket though...good company! Be a perfect store too!! If only the few greedy rotten apples got chucked!