Just ordered online a 6in cold cut sandwich on herb and cheese, the bread was hard like it had been sitting out all day and they barely put any meat on it. Not happy with you subway, today you sucked.
Food was alright just go somewhere else if your in a rush I ordered food 20 minutes ahead to grab along the way for work only to find it was not even close to being made when I showed up at the stated time a couple other cases of mine where I ended up waiting another 10 to 15 minutes when I showed up regardless if I ordered ahead by 20 or 30
Ordered online at Subway off of king and shiloh and my footlong was a 6in. I took it back with the receipt to point out the error and the worker, Lexie, gave me the nastiest look and asked if I wanted it remade, I said yes. She gets out a 6 inch and starts cutting it so I said,” oh sorry, it’s supposed to be a footlong.” She very rudely replied, “I gave you a 6 inch the first time so you get another 6 inches unless you want it on a new footlong.” I said that was fine and she snatched the 6 inch from my hand and literally chucked it in the garbage. She slapped together the sandwich and gave me a dirty look. Literally worst customer service I’ve ever experienced.
I usually love subway… but the past few times we’ve ordered here have been not so great. We even ordered recently and ended up with the wrong sandwich. Plus the customer service is poor
SW
Sara Williamson
Apr 4, 2026
I frequent this location and I have worked at this location previously. I ordered a sandwich and when I asked for the meat to be toasted but not the bread, I was told that wasn’t possible and the girl Lexie, was very rude in how she answered.