Just went into this location. I never typically write reviews but this experience was one to note. I've came into this location a variety of times, and have had a great experience every time with staff. This time, the staff on deck, Jason was one of the rudest people I have experienced in the service industry. He had long hair that wasnt covered and thrown over his shoulder, which is seriously disgusting that it is right over the food. Additionally, he was super short with words and incredibly condescending. There was a younger female staff that may have been in training and his attitude towards her seemed very hostile, which made her flustered. He also but barely any toppings on the sandwich, and made it seem like a complete inconvenience to ask for more. This was by far one of the worst customer service experiences I have ever had. Someone needs to have a serious conversation with that man. If he's a manager, he's a sorry excuse for one at that. I've been a manager for several years and I would NEVER EVER EVER treat a customer the way he did. Someone should make a PowerPoint of his behavior on examples of terrible customer service, and not how to treat people. We all have bad days, but I still want a correctly made sandwhich. This man is no sandwhich artist and needs to go back to art school. Please fix your behavior.
AD
Akshar Desai
Jul 13, 2026
Amazing service customer service I am a vegetarian so they change everything for us, especially and they give the full quality and quantity worth it for your money and really clean and neat washroom and dining area recommended hundred percent
By far my favorite Subway!
GM
George Marie
May 12, 2026
Edit: I've updated my review because we had good customer service the other day, but my original review content will remain.
On Mother's Day, I felt like this establishment was understaffed. There was a family in front of me ordering four sandwiches, and a kid in front of me who ordered three sandwiches. There were also two people behind me who had ordered their sandwiches online.
I got their at 5:30 and was still in line at 6:20. The server let the people who had ordered their sandwiches online go in front of me. My understanding is that when you order online, your sandwiches are supposed to be ready for pickup.
After the first person who had pre-ordered online was let in front of me, I protested, because I only had one sandwich to order. The person who had been let in front of me snipped at me and said, "If you can't wait, just go somewhere else."
JK
Jeff Keeley
May 23, 2025
This small town Subway in Bigfork, Montana is incredibly well managed, super clean, and the joyful positive staff are always a joy to see and chat with. It’s everything and more you should expect from a quality town with the highest of morals, values, love, and discipline. They have gone above and beyond every time I arrive to demonstrate their incredible dedication and love of life, service, and community. Without any reservations I recommend this subway to the utmost degree for all whom are in the area. To help support this small town Subway is such a pleasure and I look forward to my next visit and delicious sub made with care and smiles. Keep up the excellent work y’all! Highest regards, Jeff K. Semper Fidelis