The UPS Store

Reseñas

• SK

  Seth Kucharski

  Aug 17, 2026
  1.0
  I’m not even going to get into it but never again I’m stepping foot in that place. It’s funny how UPS can deliver stuff to your home no problem but the UPS Store won’t ship it back due to “regulations,” the company got my order wrong and told me just to send it back through a UPS Store. It was less than lethal magazines for my wife that were never opened and didn’t have any ammunition in them because the packages were never opened obviously. Kind of an oxymoron if you ask me, “we can deliver all this stuff to you but we can’t deliver it back.” I’m pretty sure the guy was being a jerk hiding behind some made up rules that he came up with on top of his head. I have the upmost respect for those UPS drivers but no respect for the Geek Squad at the UPS Store. So I threw the package away in the store and accepted my loss of around $80, now I have a big feeling that an employee there will retrieve the box from the trash and open it up because it was some pretty cool stuff, however that would be a federal offense on their part.
• DS

  Darren Springer

  Aug 15, 2026
  1.0
  They are now charging five dollars to receive your Amazon packages if you don’t have a UPS mailbox even though it’s an official Amazon drop spot. Contacted Amazon and they have received numerous complaints about this.
• BM

  Bushido Mountain

  Jul 10, 2026
  5.0
  Charlotte leads an amazing Team. I don't think I've ever met such a sharp person. Clear communication and is respected by her team. Treats every customer as if they are her only focus and does it with the brightest personality. Once I was there with a long line and she took care of all of them and everyone was impressed. She is a huge asset to your UPS location. I've been going here 5 years. Huge Cheers and Chants. "Charlotte" x 3.
• WS

  William Slendebroek

  Jun 8, 2026
  5.0
  Had a wonderful experience here.The staff was very helpful and knowledgeable about how to ship my package.
• SW

  Sarah Wilson

  Jun 1, 2026
  1.0
  I had a frustrating experience at this UPS location. I was told they could not accept my flower shipment because of “policy,” even though UPS’s own website indicates flowers/perishables can be shipped. The employee was unhelpful, dismissive, and didn’t make any effort to explain the rule clearly or offer a solution. If a location has its own restrictions, that should be communicated consistently and professionally. I left feeling brushed off and disappointed. See their response- they clearly don’t know what they are doing or are making up “policies” at will seeing as we were refused service to ship flowers - we were not advised not to but flat out refused. I’d recommend the employees are trained to reflect the actual policies and not personal preferences.