MF
michelle forrest
Mar 6, 2026
People: find somewhere else to ship items, don’t put yourself through the stress and issues of using this location.
Worst experience ever. I came in with a large, heavy picture to ship and the guy at front desk doesn’t greet me, help me (at first). He just stares at me with disdain. Reluctantly he finds me a box. I did my research beforehand. Thought this would be ok to have packaged there.
He did find a box, and finally he did help with the box. Next, the total shipping amount was significant. He watched me have to transfer money from one account to another, then told me that wasn’t the total. It took me four transfers of money before he told me the total. No apologies. No empathy. Just this response: “well you kept walking away.” I did this right there in front of him. And might I add that I got out of the way multiple times so he could help customers who had smaller packages, so they wouldn’t have to wait on me. So I was being considerate and aware of others too.
The other things that happened with register weren’t his fault, but he did have enough sense to apologize to the other customers: right infront of me. About me. The best employee you had there was the gal doing the cleaning. As I was struggling to carry out a heavy box, in a room full of full grown men she was the only one who offered to help. And the only one who had social skills. Pathetic.
I would be so embarrassed to have this employee be the face of my business. This was the worst experience I’ve ever had when it comes to shipping. Finally, I just gave up. Paid for the box. Left. I was very nice and polite to him because I didn’t know if he was new, nervous, or what. It akes a lot to get me mad, or care enough to leave a review. Either he’s just there for a paycheck and to do the bare minimum, or he wasn’t trained properly. You should care about your business enough to not be ok with him doing your customer service.