JR
Jennifer Ray
Jul 9, 2026
Seemed like a great location for the first few orders, however, quality and correctness is hit and miss. Last 2 steak subs were given to us untoasted with no cheese, and completely ruined a customer on their steak subs -- only had cheese, steak, and sauce.
Called back the next time I was ready to place an order to figure out how I avoid the incorrect sandwich issue again, manager immediately stated that she was not passing out any free food, insulting the reason for my call -- I stated that I wanted a different sandwich artist to avoid the noticed issues, and she made commentary as if I was making stuff up, and just wanted "free food." Doesn't make sense anyways "if you would have reported it at the time, I could have replaced it," ma'am, like I told you on the phone, yall were extremely busy, and that was the 2nd order that week that was incorrect. I didn't expect a replacement, but suggesting that I didn't call it in in-time AND accusing me of just wanting free food, is why I won't be returning to any of these Subways in Tupelo anytime soon, if I can help it.
Been ordering multiple times a week from this store over the last 2 months. No reason to be treated like this.
Afraid to order. The first time I put anything that cost extra on my sandwich, yall left it off and expected me to proove to you that it was left off. No I didn't call about it, but its not like I would have gotten a better response. Manager probably would have stated that I ate the avocado and just wanted more.