I WAS a regular customer at this location until today (8/12/23). I placed an online order like I usually do anytime I come. I went inside to pick up my order and I noticed the Indian lady was waiting for me to insert my debit card. I told her it was an online order and she just kept repeating “sorry, I don’t have an online order”. I showed her my email receipt for the order and ALSO my bank account so she could see the money was taken from my account. She still proceeded to say “your order isn’t on my screen..I don’t have it”. I showed her the email receipt again so she could see I placed my order at that location but she kept saying “no, no”. Then she told me I could look at her screen to see for myself that she didn’t have my order. I looked at the screen, I pressed “incoming orders” and guess whose order comes up???? MINE!!! She’s been working at this location for as long as I’ve been coming there so I know she knew she should have pressed the “incoming orders” button. I don’t work there and I had enough sense to press the button. I don’t know if she thought I was trying to steal but as a regular customer, seriously?? I am very disappointed and will not return! The Indian man is MUCH nicer than she is but unfortunately he wasn’t there today.
TG
Tamea Gibbs
Mar 10, 2022
5.0
Very neat store, clean, sandwiches made with care and very nice workers . Will never go back to Lake Harbor location again when this place is leagues better
JJ
JOC Cox (JOC)
Aug 16, 2019
5.0
Andy and his wife are always friendly and efficient....one of the best subway locations ever...!
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Certificado el 16 de agosto de 2026Yext Knowledge Graph
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