CW
Carol Walker
Aug 22, 2026
The team members at Cricket Richland are awesome...always helpful and friendly
We were paying at&t $500 a month and thought that was too high so when we got a bill for $900 this month with no explanation of why we decided to swap providers. We ended up a Richland, MS Cricket mobile and I'm glad we did. Our bill is going from $500 and up (depending on at&ts mood) to $150 per month. Brie helped us out and she was great. I didn't feel my guard go up not once. We'll definitely be coming back in for adding a line or two in the future. Thank you' Cricket and thank you Brie!
AM
Amanda Miller
Jun 10, 2024
First I must say, Lakesha at the Richland store is AWESOME and was very helpful. She deserves a raise! Customer Service on the other hand is awful! I went into the store on Friday and left my old service to join Cricket with 2 lines. When I got home that evening my phones would not work, I went back to the store Saturday and Sunday because the service still would never work correctly. So Sunday I went back to my old service because at least they work. I was trying to save money because it’s rough these days on folks. Anyway, Customer Service is closed on Sunday so I couldn’t call them to ask for a refund that day so I called today (Monday) and they refuse to give me a refund. I paid for 30 days of service but I only used 2 days of service and my phone didn’t even work for those 2 days. I talked to a supervisor who still refused to refund me my money and he eventually told me to contact my bank for a refund. Customer service also never apologized for the bad experience I had with their service or about their service. I know some people love Cricket and to each their own but if you are thinking about swapping over to them you may want to rethink it. Thank you, rant is over!
JA
John Ainsworth
May 24, 2019
I like my cricket. The suggestive info, pre installed could back off, just a smidge, but overall, it is some good suggestions.