The UPS Store

Reseñas

• JS

  James Scheffel

  Jul 25, 2026
  1.0
  I needed several documents notarized for a transfer of ownership of a property. Today I went to this UPS store with my documents. The store had no other customers there at the time. I asked about getting the docs notarized. One of the employees abruptly told me that I needed to “make an appointment on the website.” I’ve never heard this before. When I returned home I opened their website only to find there is no place on it to set up an appointment. I know other UPS stores have never told me this. I was extremely dissatisfied with the disservice at this store. Beware.
• JS

  jon so

  Jul 13, 2026
  2.0
  They charge you $2.25 to print your label by having them email them. Surcharge! Then if paying by credit card, then pressing the green button, the donate on your behalf 75 cents. They trick you into donating. All this is so inconvenient! Someone needs to report them for tricking you.
• CR

  Charles Robertson

  Jul 1, 2026
  2.0
  Continually understaffed. Always a long line
• DS

  David Sansing

  Jun 25, 2026
  5.0
  Always a short wait and customer service is excellent and I always use this location.
• NS

  Naomi Solis

  Apr 10, 2026
  1.0
  I am compelled to express a significant concern regarding the handling of package deliveries, specifically the repeated practice of leaving parcels unsecured outside over weekends. This approach raises serious questions about operational judgment, risk mitigation, and basic standards of service integrity. From both a customer experience and logistical standpoint, it is difficult to understand why a secure drop box system—or any form of protected delivery infrastructure—has not been implemented. Leaving packages exposed for extended periods not only increases the likelihood of theft, damage, and loss, but also reflects a lack of alignment with widely accepted best practices in modern delivery operations. At a minimum, there should be safeguards in place to ensure that parcels are either held, rerouted, or placed in a secure, designated receptacle when recipients are unavailable—particularly during non-business days. The absence of such systems undermines trust and places an unnecessary burden of risk on the customer. I strongly encourage a reassessment of current delivery protocols, with an emphasis on security, accountability, and customer-centric solutions.