LB
Leah Bardin
Apr 21, 2025
I typically do not like making bad reviews, but I think I should for this..
I went to get two sandwiches, and was asked by a girl named nilyah if we wanted toasted or regular bread. When we said toasted- they took out “toasted bread” from the cart. Perhaps they pre toasted but that meant it was all stale and cold… defeats the purpose. When asked what cheese, we said pepper jack and while one got pepper jack, the other was just regular American cheese. They made one sandwich completely wrong and instead of making a new sandwich, they just took the meat off, and put new meat and stuff on- then told us if we would burn the bread if we wanted it retoasted. We asked why we couldn’t get new bread and she said she didn’t want to waste the bread… we should have walked out but after a long road trip, we were just hungry. Afterwards, little things like no drinks were good and all flat- sweet tea was unsweetened, my sandwich was stale and my cheese wasn’t melted and it was all cold. (so it was not toasted…). I understand this is just a fast food restaurant, but we paid $25 for two stale cold sandwiches that we specifically asked to be toasted. And reusing the same bread that you messed up on was honestly really unsanitary.