Subway

Reseñas

• WP

  W PVR

  Sep 18, 2026
  1.0
  VERY DISAPPOINTING EXPERIENCE AT SUBWAY IN VANDALIA, MISSOURI I had an extremely disappointing experience at the Subway in Vandalia, Missouri. We ordered a 12-inch turkey sandwich on whole wheat bread. Unfortunately, the bread was extremely hard and stale—quite honestly, it was like trying to eat cardboard. It was by far one of the worst Subway sandwiches I have ever received. To make matters worse, the sandwich contained only six pieces of turkey across the entire 12-inch sandwich. When I questioned the employee about the amount of meat, I was told that this was the company standard. After checking Subway’s published portion information online, my understanding is that a 12-inch turkey sandwich should contain eight pieces of meat, making the explanation we received particularly frustrating. The quality of the food was bad enough, but what made the experience even worse was the rude and dismissive attitude of the employees. As a paying customer, I expect to be treated with basic courtesy and respect, especially when I am politely asking about a problem with the food I just purchased. What is particularly frustrating is that Subway’s own receipt specifically asks customers to provide feedback and provides a telephone number to do so. However, when I called the number, I was simply directed to a website to submit the feedback. That process was misleading and did not provide the direct customer assistance the receipt appeared to promise. If Subway provides a feedback phone number, customers should have a reasonable opportunity to speak with a representative about their concerns rather than being redirected without explanation. Subway should review this process and clarify how customer complaints are handled. Between the poor quality of the bread, what appeared to be an inadequate portion of turkey, the rude customer service, and the frustrating corporate feedback process, this was an extremely disappointing experience from start to finish. I will definitely not be stopping at this Subway again. There are plenty of other places where I can spend my money and expect better food and better customer service.
• AK

  Alen Korn

  Sep 14, 2026
  1.0
  Not have yet scanner for coupons
• DK

  Dima Krivenkuy

  Sep 14, 2026
  1.0
  Not taking cupon. Don't have scanner for cupons .
• DD

  Diane

  Apr 28, 2026
  1.0
  17 dollars for one foot long sandwich is crazy
• MP

  Matthew Patterson

  Dec 6, 2021
  1.0
  Had a order ready for curbside at 6:40 currently 7:30 and the one person working didn’t even try going outside to give me my order. I understand she could of been busy but you could most definitely tell the people in line you have a curbside order you need to run out that ordered ahead of time and you would be right back but apparently the customer service skills here weren’t on par to other places I’ve been to. Will be contacting corporate this place is a mess how do you run a restaurant with one person working?!