JO
Julie Oliver
May 25, 2019
Beyond disappointing. The 1 Star is for the girl who took my order that actually deserved a star! I’d have given it a 5 star review based on her service. My son decided he wanted Subway sandwiches for his graduation luncheon. It was a pretty small gathering so I went in and ordered 9 footlongs. The girl took my order, rang me out and then came and sat down and wrote out the specifics. 3 tuna, 3 turkey, 3 spicy Italian. American cheese on all. Toppings on the side: mayo, mustard, pickles, lettuce, banana peppers, olives tomatoes and onions. Cut into 3rds. Simple. Pick up after graduation-have ready around 10:30-depending on the length, may not be there until after 11. “No problem, I’ll even text them tonight so they know they have an order.”
I was so impressed. Great. But no. The morning crew was horrible. I’m at my house with a houseful of guests and my parents go to pick them up at 10 til 11-not ready. They leave to go home and get gifts and come back and still not ready. I call them wondering where in the world my order is and they proceed to tell me they ran out of bread. Really??? Because I paid you $70 to have first dibs on bread this morning remember? They waited and waited and finally come home with sandwiches in a bag prepared sloppily-cut into 1/4’s w no meat on the ends. No mustard or mayo. The toppings on the side were all thrown into a bowl like a salad ( I didn’t ask for mostly jalapeños...or any for that matter). Just a mess! We will continue to visit subways but will never pay this location our money again. Unreal. Oh...I almost forgot, the worker must’ve had long wavy light brown hair, because it was in my sandwich. Gross.