MC
Michael Cooksey
4 days ago
The manager and staff are all amazing. The manner in which Subway treats it's Manager and customers from a corporate level is disgusting and fraudulent. They steal money and offer zero solutions. The contact information online is not even a subway phone number, so you can't even talk to an associate to resolve anything. The stores don't have working phones and they don't honor coupons or sub club promotions. I am completely done with subway and I will be involving the BBB. I encourage anyone else to do the same. I am over this company and their fraudulent business.
The only reason I am giving a positive review is because this store does not deserve to suffer at the hands of subways failed operations. Thanks East Chestnut for being accountable for the corporate scams. They should be held accountable for any loss their failed policies cause each store annually.
I think this is the only Subway location in Springfield that is ran poorly by its owner. They recognize ZERO deals in the Subway app which in turn makes people not visit this greedy owners location. I know I would visit there at least twice a week as I work in the 3M plant.
This guy is really slow at making sandwiches and probably doesn't want to work here. Not a good location.
HB
Hudson Breitenkamp
Aug 3, 2026
Very sad to walk in and find out they don't take coupons? Or was I lied to by the employee.
The worker here was lovely, but to not allow coupons in today's world is absolutely crazy for a business. I love subway and come often. I walked right out of this one and sadly, you will never get my business here. Despicable to not allow people the opportunity to save money. We already dont get to eat out often at all and can only really afford this with the coupons