AS
Andrea Smith
Sep 13, 2026
This has to be one of the worst Wingstop experiences I’ve ever had. The customer service was nonexistent from the second I walked through the door. Nobody greeted me, nobody acknowledged me, and apparently customer service is just not part of the job description at this location.
Then I finally get my food, and the wings were **barely sauced**—I could practically see the chicken asking where the sauce went\. 🤦🏽♀️ And to make matters worse, the wings were **not cooked properly**\. How are you going to serve wings that aren’t cooked enough AND forget the sauce? Pick a struggle!
Of course, I called to complain because I figured maybe someone would actually care about the experience I just had. WRONG. **Nobody answers the phone.So not only is the customer service terrible in person, but apparently they’ve decided customers shouldn’t be able to reach them by phone either.
And honestly, I have to blame myself tool I keep giving businesses like this my money and then expecting them to change. Why would they? As long as we continue showing up, spending our hard-earned money, and accepting poor food and terrible customer service, there’s no reason for them to do better.
At some point, we as customers have to stop supporting businesses that consistently give us less than what we paid for. If we stop going, maybe then they’ll realize that good customer service and quality food actually matter.