Traci and Bethany have always went well out of their way to take care of me on my 3 policies (Home,Auto, And Umbrella). They have always been super responsive and always follow through. Nothing falls through the cracks with this team. Thanks for all you do.
DS
Dennis Spoerry
Mar 25, 2026
Tracie Bibb’s agency offered comprehensive, quick service with fair pricing, offered advice for our situation and followed up concerning our satisfaction.
NO I AM NOT HAPPY, AND THIS IS ONE OF THE REASONS. YOU DO NOT KEEP UP DATED ON WHO IS WITH YOU, WHO HAS CANCLED. DID NOT GET MY MONEY BACK AFTER I PAID YOU 2 MONTHS IN ADVANCE. I HAVE BEEN WITH YOU FOR OVER 60 YEARS. NOT ANY MORE
I've been an Allstate policyholder for many years, including coverage for my home and vehicles, and also an umbrella policy to protect the assets I've accumulated over my career.
Personal service is what keeps me a customer. Tracie and her team take the time and effort to learn what my actual insurance needs are, explain their recommendations for coverage in a clear, straightforward manor, and are always available to answer questions and provide support. I not only have the right coverage, but also have peace of mind knowing I have the right team that stands with me.
MH
Monica Hellmer
Mar 24, 2026
I used this agency once, 9 years ago, while living in St Louis for a year. 8 years ago, I moved and changed providers, and it has been 8 years of them continuously reaching out to me and calling/emailing trying to get me to return. I have told them every year, I don’t live here and I have no intention of returning - they always claim they are going to take me off the call list, a couple months pass, and they call again! I don’t even own a car anymore, PLEASE stop calling me!