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Certificado por la marca

Wingstop

3.3
(829 reseñas)

Información del negocio

9164 Overland Plz, Overland, MO
63114, Estados Unidos
(314) 427-9464

Acerca de

Restaurante especializado en alitas de polloRestaurante especializado en polloRestaurante

Detalles

  • Dine-inDisponible
  • DeliveryDisponible
  • TakeoutDisponible
  • DebitDisponible

Ubicación

Wingstop
9164 Overland Plz, Overland, MO
63114, Estados Unidos

Horario

Lunes10:30 - 0:00
Martes10:30 - 0:00
Miércoles10:30 - 0:00
Jueves10:30 - 0:00
Viernes10:30 - 0:00
Sábado10:30 - 0:00
Domingo10:30 - 0:00

Reseñas

3.3
829 reseñas
5 estrellas
303
4 estrellas
140
3 estrellas
93
2 estrellas
64
1 estrella
229
  • NJ
    Nay Jay
    Oct 3, 2026
    1.0
    It’s 8 pm on a Saturday, 8/3 and they are out of fries. The website lets you order with the item, they don’t give a curtesy call to let you know they are out of fries, you pickup your meal expecting fries but receive extra corn in place of the fries. They don’t even have the decency to let you know they swapped items out or anything. You have to find out on your own. Every wing stop has attitudes, lacks simple communication skills and consistency with no respect for people who spend their money at these establishments. The BS you have to deal with is not worth the gamble for expensive wings, fries, and corn - if you even get it.
  • MS
    Mariah Smith
    Oct 3, 2026
    1.0
    The fact the cook can’t follow a simple recipe when that is your only job goes to show what needs to take place. I ordered garlic parm and Louisiana rub and got plain grease flavor. Then watched 5 people come in complain about their food. I don’t even like to complain being honest, and give the benefit of the doubt that people mess up. But it’s simple, written out, and it’s what you sing up to. The only thing to solve the problem is just never come back.
  • DF
    dalton Fanger
    Oct 1, 2026
    1.0
    I ordered my food before I even got to the store and I damn near waited an hour for my food and then when I got it they didn’t even give me the right order and then on top of it all the workers are just arguing with the customers worst experience I’ve ever had at a wing stop and I don’t ever want to come back
  • SM
    Sara M
    Sep 24, 2026
    1.0
    I order from this location atleast 2times per week (I work nearby) the last 5 weeks the soda machine hasn’t worked . Today I ordered garlic Parmesan sandwich meal . No soda AGAIN ! The chicken has no garlic or Parmesan on it beside what they sprinkled in the box and my frys have zero seasoning I spend a lot of money at this particular establishment because it is the only thing open on my break . Please fix it do better . The workers could care less .. hire some new workers or someone who cares . I want my damn chicken right next time ! Oh I always order after 10 pm
  • PS
    Pablo Salkoff
    Sep 13, 2026
    1.0
    I already know the response this will get: “Thanks for letting us know. We take all feedback to heart… please contact us.” Save the automated response. I’m not wasting more time contacting support over $15. I’m writing this to warn other customers. We ordered online, my name was called, and I grabbed the bag labeled with MY NAME. We got home and discovered it was someone else’s order—turns out their name was printed on the other side of the same bag. We drove all the way back because of THEIR mistake. They snarkily took the food back, and when I mentioned our missing ranch, I was told, “We don’t have ranch.” After another 20 minutes, I asked where our food was and was told, “You gotta wait like everyone else,” because they were backed up with a roughly 50-minute wait. We had already waited, picked up our order, driven home, and driven back because THEY screwed it up. Correcting their mistake should have been prioritized. While waiting, I watched another guy pay for food and a drink. He asked for his cup so he could have his drink during the long wait. They REFUSED because apparently if they gave it to him immediately, they wouldn’t know later whether he’d paid for it. He had literally just paid. Their inability to keep track of a transaction somehow became the customer’s problem. After about 40 minutes, we finally got our food—and there was ranch in the bag. The same ranch we were told they “didn’t have.” The restaurant also absolutely REEKED of marijuana. I can’t say who had been smoking, but I can say exactly what I smelled. I rarely leave bad reviews and I’ve worked low-wage service jobs myself, so I understand being busy. What I don’t understand is being rude to customers because THEY expect YOU to correct YOUR mistake. I own and operate businesses today, and this is exactly how you destroy customer loyalty. Mistakes happen. Attitude, dishonesty, and terrible customer service are choices. And when the canned corporate response gets pasted below this review, that’s part of the problem. If ownership actually cares, read the reviews and fix the restaurant instead of asking customers to waste more time filling out another form. I’m not looking for a coupon or my $15 back. I’m warning other customers. From what I experienced, it certainly seems like ownership doesn’t give a shit as long as the money keeps coming in.

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