Placed an online order at 11:10am that said the order would be ready for pick up at 11:30. When we arrived to the restaurant 10 minutes after we had placed the order upon walking in the employee had headphone in and was speaking to someone on the phone while ignoring customers standing in line ready to order. The employee then finished the order for the previous customer standing in line acknowledged our presence asked if we had a mobile order and gave us a 5 minute wait. Immediately after saying that the employee went back to their phone were we observed them standing for several minutes before more customers walked in. The employee then began taking the orders of the customers who had just came in. Upon asking for a refund because we were on a timed lunch break. The employee became distressed and said he would make the sandwiches to accommodate us and avoid refunding the order. Very disappointed it came to asking for a refund to receive our food in a timely manner. Very poor display of work ethic.
IP
Ian Peter
Jun 12, 2026
1.0
Single Chick foot long with no side or drink shouldn't cost 20 bucks.
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