AE
Angelica Earl
Aug 1, 2026
Searching for the BOGO FL offer, seems O'Fallon doesn't get to participate in national coupons any more, so I won't be participating in helping your store stay open. Treat us like piggy banks and I close my wallet.
LG
Lindsey Goddard
May 12, 2026
They made my sandwich entirely wrong for a pickup order. I got all the way home before I realized it. The only solution they could offer me was to bring the sandwich back up so they could remake it, but I don't have time for that today. So I get no lunch and no refund. I've been giving this location business for almost 30 years and I just wanted a refund so I can move on with my day. Hey, at least they hung up on me when I called. Real professional. I wasn't yelling or rude or anything. They just hung up because they don't want to deal with me. I'll never go here again.
MJ
Mikayla Jewel
Apr 6, 2026
a ‘veggie delight’ on garlic bread??? and they did it on my birthday lmao
super unfortunate. i’m just glad i wasn’t that hungry today and had other snacks stashed at work.
(on my coworkers tab, not mine, but still. maybe just check your sandwiches before you leave, folks!)
BA
Blake Allred
Jul 8, 2021
Terrible experience. Whoever the current girl employees here are need to be fired. We rolled in at 8:30pm after a long 11 hour day of driving and here’s what happened:
The customer in front of us ordered a couple footlongs and seemed irritated by them because they kept asking him the same questions multiple times about his sandwiches. The employees also closed his sandwich prematurely without even asking if that was everything and the customer had to tell them to open it back up to finish his order. The workers just seemed totally detached and didn’t care at all. This spilled over into how they treated us next. I ordered a BLT with Mayo and mustard and the employee put an outrageous amount of both condiments on my sandwich, but I let it slide. I then asked for oregano on my sandwich but she instead sprinkled parmesan cheese all over it. Then I corrected her and said I wanted oregano not Parmesan and she didn’t even care. No “oh my gosh I’m so sorry, is this okay?” Or “I’m sorry can i make you another sandwich?”. Nope, none of that good customer service one might expect; she just put the oregano right on top of the parmesan cheese and folded it up. I would’ve made a deal and asked her to remake the sandwich but it was the end of the day and I just wanted to pay for it and eat my slightly messed up sandwich with my wife quickly before getting to the hotel. By this time it was around 8:45 and we sat down to eat. Then the other girl worker has the audacity to tell us that we can’t eat in the store because they have this “rule” where customers can’t eat in store after 8:30. We then confirmed with them that the store was open until 9 which they agreed to but still told us we had to leaveTOTAL BS! But we were essentially kicked out and had to eat our subs on top of our car outside at night in a dimly lit area we’ve never been before. Well, that about sums up our horrible experience here.
DR
Dawn Richards
Sep 29, 2016
Waited over five minutes for someone to come out to the front so I could place my order. Got tired of waiting, so I started to walk out. As I was walking out, (I assume it was the owner walking in). I proceeded to tell him the situation. He apologized and said someone was in the back doing dishes. OKAY?? SO? I went ahead and ordered my sandwich ( only because it was for my daughters) . He apologized again a gave me one cookie, even though he knew my order was for two people. REALLY?! WILL NEVER GO BACK!!!!!