I accidentally placed an order to this location, which was the incorrect location (an hour away from where I was). I promptly called to cancel my order that was placed, and the woman with the thick accent refused to cancel my order because they already started making my sandwich. I explained that I was an hour away, and there was no way I would be able to pick up the sandwich and she still refused to cancel my order and refund me. She apparently spoke with the manager, whom didn’t care about my situation and still wouldn’t refund me. So now I have to contact my bank to dispute the charge, which will cost them more money in the long run, and am contacting the BBB to complain, I also have contacted corporate. This is ridiculous.