He gave me my meal half off and was so nice and gave me extra tenders Ty staff
I came in around 2PM on my lunch break to place an order. Once I got back to my job I realized they gave me the wrong flavor of wings. I tried to call x3 times as soon as I noticed to get this addressed promptly and no answer. Once I was off work I decided to call again, once I did I got an answer from someone named “ERIC”. Which is a man that claimed to be the manager. Upon explaining what happened he cut me off MANY times and stated that “he was busy, so I needed to get to the point”. Was very rude and snobbish. Despite me explaining to him what I could, because he wouldn’t let me finish speaking. Which is business 101, the customer should be able to express their concerns.. YOU LISTEN and FIX the issue. He claimed there was nothing he could do and that he was “busy” and hung up the phone. Since Missouri is a ONE PARTY consent state, I do have this entire conversation recorded and will be taking further action with corporate. You don’t treat customers that way, AT ALL.
They put so much salt on my fries, even scraping it off with several paper towels didn't help..the excess salt got all over my hardwood floors I had just swept, learned the hard way there was sugar in the seasoning😣. Unprofessional staff. They hire a bunch of lazy kids that don't even care minimum know how to operate a cash register or count change.
BA
Bryan Anderson.
Aug 3, 2026
Best wing stop I've been to
MG
Michael Geisinger
Jul 31, 2026
Crew was very unprofessional! Better get it together or your location will fail!!!