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Peggy S. Miller
5 days ago
Montana at the main Fed Ex in KCMO is amazing! Customer Service plus😇😇😇😇😇
100 Star rating🥰
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David Roberts
Aug 5, 2026
My package was scheduled to be delivered today but never arrived. After checking tracking they stated they attempted delivery. I was home all day. They chose not to deliver. Most likely delivering one package in my neighborhood wasn't worth their time.
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Wayne Campbell
Aug 3, 2026
My package arrived to its final destination of Kansas City on Friday 7/31. It then went on tour to Nebraska and hasn’t updated since. Brilliant work, guys. Somehow, the federal government is better at delivering packages than you, a company that specializes in it.
Employee was rude and acted like she was too busy to help me....but isn't that your job?? She made rude comments that were not necessary. I was a little confused about a return and she had no patience or understanding. I could tell she was extremely annoyed and ready to get me out of the store. I would expect Fed Ex to be better.
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Megan Callahan
Jul 1, 2026
I barely do reviews on Google but I had such a great experience with the girls working on 6/30/26 at around 3:45 pm! I had a live animal delivery waiting for me at the hub. When I walked in i said I have a delivery to pick up. Both girls were so happy I was there to get my snake outta there 😂 they were extremely polite, sweet and friendly. They had my baby ready to go and brought him to me in under a minute of walking in the door! I spent a few minutes talking to them and I just wanted them to be recognized for their amazing customer service skills! Thanks ladies! ~ Megan and Hank the snake 🐍