Shamika is ALWAYS kind, curious, considerate. She is the best customer service representative at DHL! Service is always with a smile.
MF
Marcayla Fuqua
Jun 16, 2026
Shamika has awesome customer service, very nice funny and patient. Absolutely love her customer service highly recommend!
Shamika was very helpful & pleasant during each visit. She definitely helped bring a bright & warming feeling to the place. We need more representatives like her all around the world. Shamika continue to be outstanding because your kindness has left a lasting yet great impact on my experience with DHL. I wish you much success in everything that you do! Please continue to provide customers with the same beautiful customer service that I was provided. May God Bless You Always!
❤️
NB
Nolvia Bardales
Jun 5, 2026
Fue muy excelente el muchacho que nos atendió super agradable con paciencia y muy amable, muy bueno este lugar 10/10
I had the most unprofessional experience at this location and the customer service of DHL. There was two identical packages (wedding clothes) shipped from one person to deliver on the same address. I told them the wedding is on the next day (Saturday) then they delivered one of the packages on the schedule day, which’s Friday. Then, I called the customer service in the morning and said we definitely deliver before 5 pm. However, there tracking system doesn’t show anything until 2:30pm. I frustrated that half wedding clothes are not available for Saturday? Again, I called them and said the tracking number doesn’t show out for delivery, can I know why then he said, we will probably deliver Tuesday cause we aren’t working weekends and Monday is a holiday. I said, the Wedding is Saturday. I immediately leave my work and drive to this location. The supervisor, is really unprofessional, he said you can sign and take it, No apology or no explanation why it’s not delivered together. NO TRUST and NOT RECOMMEND DHL for any fast service. I almost lost couple thousand dollars.