If you have the opportunity to visit a different Subway, I'd recommend any other one besides this one. Consistently given less meat than I pay for and less vegetables as other subways. VERY STINGY!
At 2650Hub drive Independence Mo. on 6-21-2026. Katelyn alone did a great job filling my 5 meat and spicy Italian subs. She did a great job.
Ladies always have an attitude. Used the app to make an order for pickup, it was a toasted blt on white bread. I walk in and tell them I have a pickup order, the woman stares blankly at me and says “ok?” With an attitude, I tell her it’s for Mateo. I get my order and it’s not toasted, the cheese isn’t even a little melty, and my bacon is cold. This subway was good at one point, but within the past few months, the new staff in there had ruined it. Today was probably my last visit.
The absolute worst customer service ever. I'm not even joking when I say I have called 13 times to have my order canceled or refunded and not once have they answered the phone and they all directly hang up after 3 minutes of waiting. I placed a mobile order, I could NOT get it refunded through the app so I called the number that was provided to me on the app and ive also used the number that was provided to this location directly. I had to call because I had no way to get to the store. And of course someone has already claimed my food after an hour sitting in the store, I hope that the person who took it, was someone who needed it. What an absolute joke.
MC
Marvin Canizales
Apr 29, 2026
Great service the girl Samantha great employee nice person