CW
Chaz Wiggins
Jul 7, 2026
Absolutely terrible experience. I picked up my sandwich which I ordered online, and it was ice cold. The meat was cold, the cheese wasn’t melted, and it looked like no effort was put into making it. When I went back to have it fixed, the employee didn’t apologize or take any responsibility. Instead, she gave me attitude and said, “Next time, put toasted.” It’s a Philly steak sandwich which is served hot.
If you’re serving hot sandwiches, they should actually be hot. Mistakes happen, but rude customer service and zero accountability are unacceptable. I won’t be coming back. Worst location ever!