The UPS Store

Reviews

• EO

  EAUSOSEXY OLIVIA

  Jun 3, 2026
  5.0
  BALA IS THEEEE BEST!! love the staff at this location, 10/10 definitely recommended!! Very professional and kind to all who enter store. BALA brings compassion, concern, empathy and has conversations with patrons as though he’s never met a stranger. BALA is particularly special to me as we shared information regarding a personal health condition. He suggested a healthcare provider that has changed my life. BALA and SARA are a great addition to the UPS STORE team, wishing them the best of luck always. Thank you BALA, your much appreciated. ☺️ #133
• NN

  NPRC Nebraska

  Jun 2, 2026
  5.0
  Great service nice and clean. I had some flyers and poster to print they are super quick and cheaper. I recommend this store in Kansas. Jacob Sora and Dubi all great people. Dubi you worth more than your job. I am impressed. Keep it up.
• CE

  Carrie Engelhaupt

  Jun 2, 2026
  5.0
  The entire staff are pleasant and very helpful. Jacob and Sara are the most helpful associates that we have had the pleasure of doing business with. Even when faced with a particular situation that requires patience, they are eager to do so. Thank You So Very Much To Jacob and Sara! Sincerely Matthew and Carolyn Engelhaupt of Engelhaupt Construction Co. Kansas City, Missouri.
• JB

  Joyce Bellinghausen

  May 28, 2026
  2.0
  My first time in since ownership changed. Not enough staff(all old staff gone)usually always at least 4 employees now only 2 that day and none Caucasian. One person service the other on phone taking a printing order and trying to help customers (very poor people skills). 5 people in line. I was doing Amazon returns he scanned my QR code on my phone then re-bagged my product without scanning the product label which they always did before so I asked if he scanned it and why they now rebag . He got short with me said if I didn't trust him to do the return they had a kiosk do it yourself Amazon return station and walked off. I just wanted to know why the process was different .then he continues to say he could be doing something making more money than he makes working here. I said then why don't you. He said because he really doesn't like to work!! I'm going to have to find some where else for my business. This place headed down quick.
• AA

  Alexandra

  May 28, 2026
  5.0
  I received exceptional customer service from UPS associate, Sara. She helped me with 2 huge package returns that I was not excited to be shipping to say the least. I can't thank her enough for her generosity & patience with me while we got these packages where they needed to go.