AM
andrew mourton
Jul 24, 2026
My wife ordered through door dash. They were “out” of the ingredients for her sandwich, they handed the door dash driver the cup for our drink and told them to take it to the gas station and fill it up. (Which the driver had no other choice to do and paid out of their pocket to do) my sandwich wasn’t made right AND to top it all off there was a curly black hair in my food.
My online order was completely wrong! Both sandwiches! Will not use this subway again! Paid for extra items that weren’t on the sandwich, the the other sandwich has unwanted items on it.
I ordered online for pickup and I ordered a bottled Starry but when I went in the guy tried giving me a fountain soda. I don’t like getting fountain sodas because you never know how often restaurants clean the machines. I tried explaining and he said no you ordered a fountain soda and showed me the receipt so I just left without one and I honestly wasn’t worried about it until I looked on the app and noticed he was in the wrong. I added screenshots showing that the fountain soda is sprite and the bottled is starry. He also tried telling me they were different prices but when you change it on the app the price does not change. I think they need to train their employees better, I just really didn’t want to sit and argue about a drink.
DS
David Stephens
Jun 29, 2023
Went in to use a "2 footlong for $12.99" coupon, upon asking if they accepted coupons I was presented with a hand written list of sandwhiches I could use the coupon on that differed from what the coupon said. Either accept coupons or don't, dont modify them on a whim.