VK
vinod kumar
Jul 29, 2026
I had a very disappointing experience with my online order at this Subway. I ordered a Veggie Delite, but when I arrived, they had prepared a chicken sandwich instead. I asked if it was my Veggie Delite, and the employee replied that it was chicken. When I pointed out that it was the wrong order and asked them to toast the bread, the employee became rude and acted like she didn’t want to help.
This isn’t my first bad experience at this location. As a vegetarian customer, I’ve also noticed that the staff often don’t change their gloves after preparing pork, beef, or chicken sandwiches before handling vegetarian orders. That’s not acceptable, especially when preparing food for customers with dietary preferences or religious restrictions.
The incorrect order and the rude behavior made the experience even worse. I hope management provides better customer service training and reminds the staff to follow proper food handling practices. I won’t be ordering from this location again unless these issues are addressed.