Park Ins Agencies Inc: Allstate Insurance

Reseñas

• JK

  John Kennedy

  Sep 21, 2026
  1.0
  Don't recommend this company
• WI

  William Baker IV

  Sep 18, 2026
  1.0
  BEWARE: In my experience, this agency was very attentive when selling me policies, adding coverage, and collecting thousands of dollars in premiums. When I suffered a major storm loss and actually needed help, the communication essentially stopped. Jason Park, who was supposed to be my Allstate agent, has never responded to a single one of my detailed emails. I spent hours writing those emails, documenting the damage, and asking his agency to help me navigate the claim. People from his office occasionally called, but their primary concern appeared to be keeping my policies active. Nobody provided meaningful assistance with the claim. My claim has been ongoing since March and is still nowhere near being resolved. My approximately three-year-old, four-story home and other structures on our rescue farm sustained more than $200,000 in storm damage from winds reportedly reaching 70–80 mph. Water entered through the roof and traveled down all four floors, damaging the house and personal property. Flying debris broke windows, siding was ripped from the house, trees crashed into structures, an entire shed was picked up and blown away, and my hot tub was ruined. The hot tub alone cost more than the approximately $6,000 Allstate has offered for the entire claim. I have uploaded several photographs, but I have hundreds more documenting the damage. Allstate initially refused to send anyone out. A desk adjuster prepared an estimate of approximately $10,000 without a complete on-site inspection. When adjuster Alan McDonald finally came to the property, he performed only a partial inspection, changed the estimate to zero, and claimed there was no storm damage. He verbally told me Allstate would not be doing anything to my home and later sent me a written letter stating that I did not have coverage. A supervisor eventually reviewed the matter and overturned that decision. However, the supervisor was quickly removed from my claim, and it was returned to the same adjuster or handling team now maintaining that approximately $6,000 is sufficient. Mr. McDonald characterized my nearly new home as being under construction, called storm-damaged siding “unfinished,” and attributed the damage to normal wear and tear. I am also deeply concerned about his conduct during the inspection. Before entering my home, he looked at the Palestinian, Mexican, and American flags hanging from my porch and said, “That’s an interesting choice of flags you have there.” From that moment forward, his attitude toward me was extremely rude and dismissive. He refused to inspect all the reported damage to my home or the seven other damaged structures on our rescue farm, where we care for rescued farm animals. Based on the timing of that comment and the treatment that immediately followed, I believe the flags may have influenced how I and my claim were treated. That is my personal belief based on what I directly witnessed. I have taken off work nine times for this claim. Three adjusters scheduled appointments and then either canceled on the day of the appointment or failed to appear. I separately met with an engineer, a third-party contractor, and another vendor sent by Allstate, but no Allstate representative attended those inspections. The claim was later assigned to a desk adjuster who told me himself that he was not qualified to handle a large loss like this. Allstate denied the claim twice before issuing approximately $6,000. I have spent hundreds of hours providing photographs, estimates, engineering evidence, and other documentation. I have escalated the claim approximately 50 to 60 times and filed multiple complaints with the Department of Insurance. Requests for meaningful supervisory attention have repeatedly gone nowhere, and the outside estimates and evidence do not appear to be receiving a proper review. The communication process is ridiculous. I call and am told someone has up to 72 hours to respond which never happens
• TS

  Taylor Shivelbine

  Aug 12, 2026
  1.0
  Their marketing campaign took photos of the neighborhood from Google to use in the ad. It feels like they are stalking you. I’m creeped out and will never use this. I’m not sure how they got my info. This feels like a big scam. I definitely did not give it to them or okay this. Please stop immediately.
• PD

  Prabhakar Dhungana

  Jun 22, 2026
  5.0
  Quick and easy to work with the process for home and auto insurance.
• MB

  Madison Bowersox

  Jun 8, 2026
  1.0
  They will send ad letters to your address 2+ hours away without a return address and (this time luckily) the incorrect photo of your address from Google Street View. This is insanely creepy claiming to save you money on your homeowners insurance to the point of including coverage for a full roof replacement. I’m beyond happy our insurance is not held with Allstate if this is how they allow various agencies under their name to operate.