Jason was so helpful and friendly. Soon as I walked in the door he greeted one of his regulars and gave me, a non-regular, a very humorous and jovial greeting. He helped us out simultaneously without skipping a beat. When you can get in and out in less than a literal minute but also feel like you interacted with a familiar, friendly staff, that is just top-notch service. Jason is an asset to the company and that kind of customer service is a breath of fresh air!!
Aziz, LIGHT!
RC
Randal Calvert
May 27, 2026
The gentleman that helped me with my return was extremely kind & professional. Great experience!
I placed an order for invitations and my ETA was 6:00pm. I arrived at the store and they weren’t done. The manager informed me he was down two employees for different reasons but he pulled my order and let me know he would have them down in 15 minutes. We left and came back 15 minutes later and they were ready sitting on the counter. I just appreciated him pulling the order and doing them asap. He was very kind, very professional and it was all around a great experience. Thank you again!!
BR
Bob Roberts
Dec 20, 2024
Absolutely amazing service! I have used dozens of shipping stores across the US and Jason at the Fedex store in Cape Girardeau provides the best service I have ever experienced. He has helped me ship items dozens of times, whether its a case of homemade apple butter, or antique dishes. But this week, despite it being the busiest shipping day of the year, he was polite, energetic, engaged and extremely helpful and efficient despite my items being difficult to package. I was exhausted from dealing with my fathers estate and clearing out his home and mentally taxed. But Jason had me in and out of the store in no time at all and did it all with a smile. I have never received better service from FedEx than when I am shipping from this store and working with Jason. He should run all their stores!