Severely understaffed. Placed an o line order at 5:15pm - app said it’d be ready by 5:30pm. Arrived at 5:28pm, lady who was working said she’s be herself and there were about 9 people in line. Rather than make the food in the order received, she wanted to clear the line before making online orders. She marked my order “ready” in the app at 5:35, probably for metrics, but it’s 5:45pm and me & 2 other online orders have been waiting in store for our online orders to even start being made for more than 20 minutes. They were supposed to be ready when we got here. That’s the point of an online order.
NN
Nick
Sep 1, 2020
5.0
Was a good experience. Especially durring this c19 season
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