BD
Brittani Desmond
Jun 18, 2026
⭐⭐☆☆☆ (2 Stars)
I ordered the 5 Meat Spicy Italian Protein Bowl at the Tracy Subway and was disappointed with the preparation. The menu photo clearly shows the meats chopped up and mixed throughout the bowl, which not only matches the advertised product but would also create more room and make it easier to eat.
When I asked if they were going to chop it up, I was told "no, that's not how we do it," despite the photo showing otherwise. If the store isn't preparing the bowl the way it's advertised, that's frustrating and creates an inconsistent customer experience. The ingredients were fine, but the lack of attention to the advertised presentation and the dismissive response left me disappointed.
I understand procedures can vary, but customers should receive a product that closely matches what is being advertised.