FedEx Office Print & Ship Center

Reseñas

• RJ

  Rachael Johnson

  5 days ago
  5.0
  Omg. Give Garrett a raise right neow. I have been an unwilling passenger on the struggle bus to disappointment for the last 2 months regarding a print job I wanted done. I go to UPS, they tell me the sign for print services should be taken down because "literally no one here knows how to do that stuff". I go to Office Max and I have cash to use to pay for print services. I'm told I MUST use either my card or a gift card. So I get a gift card and the time it takes me to walk from the cash register where I purchased the gift card to the print services station just feet away, the card was subsequently hacked and drained of every penny. I am of course SOL. at that point. I will say, the gal who was at the print station couldn't figure out why the gift card I just bought wasn't working so she put in her employee override and said my prints were gonna be free, that was cool. Unfortunately, it's just a printer/scanner situation and you can't send files to it so it was all for nothing. I go to Best Buy and purchase a printer and I can't figure out how to adjust the size of my images I want to print on my phone to fit X amt on a sheet of 8.5x11 paper. It just isn't working. So I ended up printing off some other stuff, about 300 pages and then it ran out of ink. That's on me. Oops. Anyways. I futz around and go to Smart Press where you can see my stellar review of THEIR services which include but are not limited to: Playing hot potato with me and my request: 20 cards printed with images on them and 40 blank cards. 25 sets of them. That's it. Boy howdy, I asked for the moon. The biggest upset however was the blank cards which if you split the job (which they did and that first time print deal of 25% off was only applied to one job.) it's 500 printed cards and then I made a request of 600 blank cards. I kept telling them this was a Make Your Own Oracle deck of cards so you have to be able to draw on the cards. It doesn't matter now, I don't wanna get into the weeds over a company that doesn't have anything to do with this one. Back to Garrett, my north star on a perilous journey of bullspit. I call fed ex and ask if they can give me 600 blank cards. At first he was like, you should put your order in online, etc. and I was quick to respond that there isn't a way to request: 600 blank, uncoated, 3x5 cards. He was like, oh, you just want paper cut, to which I responded, falling to my knees, wailing to the heavens: "Yeah. Can you do that?" He said he could and here's the best part, he quoted me a fraction of the price of Smart Press, Amazon, Temu, Alibaba, and Paperworks (who told me they wouldn't bother selling me blank cards lol) Everful, and Walmart. So to Garrett at the Fed Ex on Snelling, a tip of my hat to you. I have so much printing I need done and I am absolutely certain I know where I'm going to go to get it. I would bring you a casserole if I could. Thank you. THANK YOU.
• ML

  Megan Luostari

  Sep 26, 2026
  1.0
  Don't use FedEx. I was home yesterday and today when they tried to deliver my package but they did not knock or ring the doorbell. I am not going to sit by the window all day waiting for them to arrive when they could knock or ring the bell. This isnt the first time this has happened and when I called customer support last time they told me too bad they'll try to deliver again tomorrow. What a load of BS
• HH

  H Ryan (Harry)

  Sep 16, 2026
  5.0
  One employee stood out because made sure everyone was helping someone not just standing around.
• AP

  Andy Phu

  Sep 12, 2026
  5.0
  probably the best customer service ive ever had in the united states and it was at a fedex print and ship.
• BR

  Bindhu R

  Sep 3, 2026
  5.0
  ⭐⭐⭐⭐⭐ Outstanding Service from Store Manager Garett and Thomas I had an issue that needed extra attention, and Garett, the store manager at this FedEx location, went completely above and beyond to help me out. From the moment I walked in, he was attentive, patient, and genuinely invested in solving my problem rather than just rushing me through. What impressed me most was how he took the time to fully understand what I needed and didn't stop until it was handled correctly. He communicated clearly every step of the way, stayed professional and friendly throughout, and made what could have been a stressful experience feel easy and stress-free. It's rare to encounter this level of customer care these days, and Garett's leadership clearly sets the tone for the whole store. I left feeling genuinely taken care of, and I'd highly recommend this location to anyone in the Saint Paul area specifically because of the service he provides. Thank you, Garett, for making such a positive difference—your dedication to customers truly stands out.