I ordered my food on the app and was given a time that my food would be ready. I timed out my Walmart visit to be finished up around the time that my food would be ready.
I checked out at Walmart and went to Subway, expecting my food to be ready. It was not.
I proceeded to wait for nearly 30 minutes for the only employee to make my food, all while I had frozen foods in my bag from Walmart.
Finally after waiting for 30 minutes, my food was ready and I left.
Upon getting home (3 minute drive) I find that the 2 subs I had ordered with meatballs were cold to the touch. Not even the meatballs were warmed up.
Now I usually don't mind waiting a few extra minutes, but 30 is absolutely crazy. And on top of that wait, I got home and my freshly made food was cold. Very disappointing, especially for the price.
Be aware that the estimated time for your order to be ready is not accurate, especially when it's not accounting for the staff's glacial pace
I'm not sure if this is an issue with the app, the staff on at the time or both. Needless to say, I am very dissatisfied with my meal and experience.