Advance Auto Parts

Reseñas

• CD

  CMD DKM

  Jul 15, 2026
  1.0
  We could not place the order by phone and pick it up, which cost us over an hour of work. We have a business account here, and used to like coming here when the old guys worked, and we were able to order paint over the phone before. Today, we were told no because what if we don’t pick it up, even though we have a business account with all our information. Instead, we had to send someone down to make a payment in person, and we were told to come back in 20 minutes. We came back in 35 minutes, and it wasn’t ready, so I had to wait in the store for the paint. While we waited, they kept trying to get us to buy more than just the paint and kept asking us questions as if we didn’t know what we were doing. We’ve been in business for over 20 years, and this will probably be our last time working with this store, as we cannot afford to lose hours of work each time, since you cannot make payments over the phone for pickup. Our business records indicate we have never missed a payment, never failed to pay for products. When I tried to resolve this for future business, I was told that the owner or manager could not call me because I wouldn’t leave a business card (I did not have one on me because I wasn’t expecting this to happen). Over 20 years in this field, this is the first parts store that requires you to pay in person for products and cannot prep the order ahead of time to make business easier for consumers, especially those who use their products for their businesses.
• DL

  DONALD LEFEVRE

  Jun 2, 2026
  5.0
  Replaced wiper blades. Clerk cordial and offered to install. I accepted.
• MD

  Mercedes Drink

  Feb 28, 2026
  5.0
  some of the friendliest people I’ve met in Stillwater great customer service
• RM

  Robbie McCarthy

  Oct 2, 2025
  5.0
  Samantha, John, and the team were super friendly and helpful today. I have an older car that’s hard to find parts for, and they went above and beyond. Thanks!