I order my food online I came to get it and they lady tell me their WiFi ain’t working so they don’t have my order I showed her my order on my phone. She wasted all my break time, and I didn’t get my food and they did charge me for the food. This is terrible service and she has the nerve to tell me I’m being rude because I’m asking for the food I paid for and had a receipt to show I paid it. It sucks to be a second class citizen where they always think you trying to steal their food even when you paid it.
Julie was working the front of house alone and was very busy but she still took the time to assist me with all my questions and help me build a delicious sandwich. Im so grateful for her positive attitude and friendly interactions. Great food and great people!
MO
Marian Osman
Jun 10, 2026
Worst customer service today. We got about 3 sandwiches and employee acted as if we were bothering her. Told us we can bag our own sandwiches, just left it there on the counter for us to figure out what to do. Is this normal?? After she walked away, I told her that she never gave me my cup for my fountain drink, and she just kind of pointed at it told me to “go get it” why hire people who don’t want to help your customers? Just terrible. Never going back.
Very kind gal served us tonight. Thank you
CC
Christopher Christenson
Apr 2, 2026
Dirty bathrooms, slow service. Employee didn’t even acknowledge me when I walked in and waited.