BS
Blythern Sparks
Apr 15, 2026
I had a bit of a confusing experience today at Subway. I ordered the footlong meal of the day, which comes with a drink and cookies, and I also purchased extra cookies on the side.
Typically, my orders come with a separate cookie box, so when I received only a drink and a wrapped sandwich, I assumed the cookies were missing. I went back in to ask about them, and the staff member mentioned she’d need to make more of the type I ordered, since she was out—without clarifying that all the cookies were actually already packed inside the sandwich wrapping.
Because of that misunderstanding, she ended up giving me extra cookies. However, when I checked the wrapping more carefully, I realized everything I originally ordered was already there. I returned the extra cookies, as I hadn’t intended to receive more than what I paid for.
It wasn’t a bad experience overall—just a miscommunication. A quick clarification at the start would have avoided the confusion, but I do appreciate the effort to make things right.