DH
derek hildebrandt
Jun 5, 2026
Couldn't even bring myself to eat the food I had purchased. Just went to the Mound location. Wash your hands if you're unfortunate to visit.
BB
BigBack Beast
Jan 20, 2026
Honestly it is embarrassing what’s happening here. Couple days ago I go in for my lunch and they had no lettuce, all the veggies looked days old. One person is always working, there’s never a team here.
The day after I try again, they had lettuce BUT it was slimy, brown & pink in color. I will not return. Idk what is going on but there is no care, there’s no customer service. They need to shut this location down and make room for a better restaurant. DO NOT EAT HERE unless you want food poisoning
This store is very run down, pop machine not working. The Manager whom I fell bad for,stated owner doesnt care, that they are always running out of supplies, she cant have input on who's hired, etc... I heard an earfull. I won't go back to that store.
SA
Sally Anderson
Oct 23, 2024
Had the worst experience today. Ordered 2 6" subs - I didn't see them until they already had meat and cheese (which I had to saw what kind of cheese twice! they were 2 footlongs. I said...oh well. Had to ask twice to get them toasted. One sub was good. There was SO MUCH honey mustard on one - it was in the garbage. She had to go in back 3 times while making 2 very easy subs. I was on lunch break and only customer in line. Second time with horrible customer service at Long Lake location - I'll be driving further to go to Mound going forward. Back late from lunch break AND had to through the sandwich away - sauce literally everywhere! Wish I had taken a photo! And still starving!
Love the sandwiches, but they’re getting kind of pricey