Subway

Reseñas

• TD

  Tracey Dillard

  6 days ago
  1.0
  I am submitting a formal complaint regarding the treatment of my daughter at the Subway location in Lakeville, Minnesota. Around 5:00 p.m., my daughter walked to the restaurant to purchase food. She then walked home in approximately 80-degree weather. When she arrived home, she did not have a bag for her food. I called the restaurant because I was concerned and asked to speak with a manager. During that conversation, I asked why my daughter was not given a bag. I was told that she had been asked whether she wanted one and that she refused it. That is not what my daughter told me happened. She did not refuse a bag. This is the part of the situation that concerns me the most. I called because I wanted an honest explanation, and instead I believe I was given information that was not truthful. This is bigger than a bag. As a mother, I expect my children to be treated with basic courtesy, dignity, and respect when they enter a business. I also expect employees to be honest when a parent calls with a legitimate concern. I work hard for my money, and I am not willing to continue spending it with a company if I cannot trust that my family will be treated respectfully. I am asking Subway Corporate to please investigate this incident, including speaking with the employees who were working around 5:00 p.m. that day and reviewing any available camera footage if applicable. I would also like an explanation as to why I was told that my daughter refused a bag when she says that did not happen. I am not looking for an argument or special treatment. I am asking for accountability, honesty, and respect. Businesses earn customers' money by earning their trust. I hope Subway takes this complaint seriously and demonstrates that treating customers and their children with dignity matters. I look forward to receiving a response regarding this matter.
• CA

  Chandra Annareddy

  Aug 5, 2026
  1.0
  🪰 fly on the food and the vendor does not bother about it. He is having trouble putting veggies on sub. Counting the veggie leaves. Worst way of making it.
• TT

  Triple T

  May 18, 2026
  5.0
  Nice guy helped me with bike screw and is nice you guys hire the right people
• SR

  Sara Reker

  May 7, 2026
  1.0
  was told my order would be cancelled and I was charged, never once has anyone called me back about a refund. I have called and manager refuses to call me back, she and store manager state nothing they can do. terrible customer service
• GC

  Grace Coyour

  Mar 27, 2026
  5.0
  The employees here are absolutely amazing!! The gentleman who helped me was so on top of things, going back and forth between making my order and helping his coworker as well, all the while making friendly conversation with me. Both of them were so sweet and great at what they do, I'd give them a raise if I could!!